FAQ
No-KYC swap FAQ
Everything people ask before and during a swap, including the honest limits of 'no KYC' and 'anonymous'.
No KYC, anonymity and the basics
Does AltoSwap require KYC?
No. AltoSwap has no accounts and never asks for your name, email, ID documents or a selfie. By default it also routes your swap only through exchanges rated A for KYC, meaning providers that do not ask for identity verification. You can widen that filter yourself if you want to see more offers.
Is AltoSwap anonymous?
AltoSwap does not know who you are: there is no registration and nothing asks for your identity, and swap records are deleted after 14 days. Visits are measured with Google Tag Manager and Microsoft Clarity, except on swap status pages. Keep in mind that blockchains themselves are public: a Bitcoin or Ethereum transaction can be seen by anyone. If you want privacy on-chain as well, swap into a privacy coin such as Monero (XMR), whose transactions hide sender, receiver and amount.
Can an exchange still ask me for verification?
With the default 'No KYC' filter you only see exchanges rated A, which do not run identity checks. If you widen the filter, B-rated exchanges ask very rarely and refund without documents, while C- and D-rated exchanges may request verification when their automated screening flags a deposit. Every offer shows its rating before you commit, and adding a refund address keeps a refund quick.
What is AltoSwap and how does it work?
AltoSwap is a no-KYC, non-custodial crypto swap aggregator. You choose two assets and an amount; it requests live offers from 20+ instant-exchange providers, ranks them by how much you receive, and creates the swap with the one you pick. You send coins from your own wallet and receive the new coins at your own address.
What fees do I pay?
There is no separate fee to pay. The exchange's spread, the blockchain network fee and any service commission are already included in the rate, so the amount in the quote is the amount you receive. That figure is exact for fixed-rate offers and approximate for floating-rate offers.
How long does a no-KYC swap take?
Most swaps finish in 5 to 30 minutes, the same as any instant swap, because there is no verification step to wait for. The time is mostly the confirmation time of the coin you send: seconds for Solana or XRP, about 10-30 minutes for Bitcoin and about 20 minutes for Monero.
Does AltoSwap hold my coins?
No. AltoSwap is non-custodial: it never receives or stores your funds and has no user balances. Your deposit goes directly to the exchange you selected, and that exchange pays out directly to the address you entered.
Do I need to connect a wallet?
No. Connecting a wallet is optional and only saves typing: it can fill in your address and, for native coins on Ethereum-compatible networks, pay the deposit after you approve it in the wallet. You can always paste an address and send manually instead. That is all a swap needs.
Is swapping crypto without KYC legal?
Swapping one crypto asset for another from your own wallet is lawful in most countries, but rules differ by jurisdiction and you remain responsible for following your local laws, including tax reporting. No-KYC does not mean no rules: exchanges still screen deposits, and the service may not be used for illegal activity or from sanctioned regions.
Which coins can I swap without KYC?
More than 2,600 assets across 100+ networks, including Bitcoin (BTC), Monero (XMR), Ethereum (ETH), Tether (USDT) on TRC-20, ERC-20, BEP-20 and Solana, USDC, Solana (SOL), Litecoin (LTC), BNB, TRON (TRX), XRP, Dogecoin (DOGE) and Toncoin (TON). Any listed asset can be swapped for any other.
Rates, tracking and troubleshooting
How does AltoSwap find the best rate?
Each time you change the pair, the amount or the KYC filter, AltoSwap queries all connected exchanges through its aggregation network and sorts the answers by the amount you would receive after fees. The top offer is selected automatically and quotes refresh every 30 seconds; you can open the full list and pick any other provider.
What is the difference between a fixed and a floating rate?
A floating rate follows the market: the final amount is calculated when your deposit is confirmed, so it can end slightly higher or lower than the estimate. A fixed rate locks the amount for a limited time in exchange for a slightly wider spread, provided you send the exact amount before the timer runs out.
What do the KYC ratings A, B, C and D mean?
They describe how an exchange treats a deposit its risk systems flag. A: it does not ask for identity verification. B: verification is rare and refunds are made without it. C: verification may be requested when a transaction is flagged. D: a flagged transaction may be held until verification is completed. The ratings are assigned by the aggregation network that sources the offers.
What happens if something goes wrong with my swap?
If a deposit arrives late, in the wrong amount or cannot be converted, the provider either completes the swap at the current rate or returns the coins to your refund address. Keep your swap ID: the tracking page shows the live status, and AltoSwap support can escalate the case to the provider.
What information does the site store about me?
None that identifies you. A swap consists of the two assets, the amounts, the payout address and an optional refund address; that record is deleted 14 days after creation. Visits are measured with Google Tag Manager and Microsoft Clarity, except on swap status pages. The Privacy Policy lists what each tool collects. Like any website, the hosting infrastructure processes your IP address to deliver pages; use Tor or a VPN if you do not want it to see that either.
Can I pay someone else instead of myself?
Yes. Private Send (/private-send) pays another person the exact amount of the coin they asked for. You pay a one-time deposit address in any coin you hold, and they are paid from the exchange's address, so they cannot look up your wallet, balance or history. The exchange that handles the payment still sees both sides, and it does not make funds untraceable.
Can I use Tor or a VPN?
Yes. AltoSwap does not block Tor exit nodes or VPN addresses. The swap form needs JavaScript, so in Tor Browser use the 'Standard' or 'Safer' security level.
What is the minimum and maximum amount?
Limits depend on the pair and the provider. The minimum is usually worth a few US dollars and is shown under the amount field if you go below it; the maximum for most pairs is far above typical retail sizes. Both are checked before a swap is created.
Do I need a memo or destination tag?
Only for networks that use them, such as XRP, Stellar, TON and Cosmos, and only when the receiving address belongs to an exchange or shared wallet that gave you one. For a personal wallet you can leave the memo empty.
Is the support chat a real person?
No. The chat on the site is an automated assistant that answers from the same help pages you can read here. It cannot see your wallet or your swaps. To reach a human agent, press "Talk to a human" in the chat or email [email protected].
How do I track my swap?
Every swap has an ID shown on its status page. Bookmark that page, or enter the ID on the Track swap page later. Your ten most recent swaps are also remembered in your own browser's local storage, not on our servers.
Still stuck? Contact support or read the guides.